The Walpole Highway Parish Clerk and Responsible Financial Officer is
Mrs Gillian Barnes
Telephone: 01353 777442
Email: [email protected]
I live in West Norfolk and I am writing to you to let you and your parish councillors know about a unique nationwide telephone helpline service which has recently been launched by The Anne Robson Trust. I am one of 14 volunteer call handlers across the country that have been recruited by the charity and have been given extensive training in order to be able to listen and offer support to callers.
The helpline is for anyone who is struggling to cope with a terminal diagnosis or the imminent death of someone they care about. Whether they are family members, friends or neighbours they may just need someone to talk to, or indeed just listen to how they are feeling, to help them get through this difficult time.
Prior to the pandemic, the charity was already working with 5 partnership hospitals in the East of England and Hertfordshire, including The Norfolk and Norwich University Hospital and The James Padget hospital in Norfolk and were in discussions with several others to train ‘Butterfly volunteers’ who sit with patients in hospital who often have no visitors and face being alone in their last days or hours of life.
However, due to COVID restrictions the charity was forced to withdraw their volunteers from the hospitals, and in response to this, decided to set up its nationwide helpline as more and more people have sadly been unable to visit their loved ones dying alone in hospital. We passionately believe that No one deserves to die alone. As restrictions lift our volunteers are gradually starting to return and the helpline continues to offer another means of assessing support.
The helpline number is 0808 801 0688. The service is confidential, free to call and operates 5 days a week – more information and a short video about the work we do can be found on our website – www.annerobsontrust.org.uk.
I hope that this information will be of interest to you and I attach a flyer which I would be grateful if you could display to raise awareness in your local community. Please do get in touch with either Paula Kerswell, Helpline Manager on 07862 099157 or Liz Pryor, Director, on 07971 817552, or by emailing [email protected] should you have any questions or would like to know more.
With kind regards
Helpline VolunteerAnneRobson_A4_Poster_AW_1_a_Web (1) (1) (1)